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United Way’s 211 is a vital service operated and funded, in part, by local United Ways that is leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential counseling services and assistance programs that help with a wide range of needs. In addition to providing support for those in need, 211 allows United Way to identify service gaps, unmet needs, under-served populations, and common determinants that often lead to crisis. 


The United Way of Florence County is excited to be able to again offer the services of 211 to all of the residents in the Florence County community. By contacting 211 by phone, through the app, or by going online, individuals in need of assistance can talk to a live specialist and be connected to a wealth of services and resources in our area.



United Way’s 211 specialists can help connect individuals with:

  • Housing & Utilities Payment Assistance

  • Health Care & Insurance Assistance

  • Disaster Assistance

  • Food Assistance

  • Financial Education/Credit Counseling

  • Job Training

  • Employment Services

  • Veteran Services

  • Childcare & Family Services

  • Mental Health & Substance Abuse

  • Senior Services

  • Volunteer Opportunities and much more



To contact 211 and use its services, you can call by either dialing 2-1-1 or calling toll-free at 866-892-9211. You can also research services and assistance programs through the website at or by downloading the SC 2-1-1 app. 211 is free to contact and all inquiries are kept completely confidential. The phone lines and online access areas are available 24 hours a day, seven days a week, and are available in over 180 different languages.



If you own or manage a local business, contact us at 843-662-2407 or stop by our office at 1621 W. Palmetto Street in Florence to pick up a poster and brochures (available in both English and Spanish) about 211 for your employees. If you manage or are employed at a local non-profit, you can add your non-profit and its services to the local 211 database by going online to and creating an account. We are also looking for sponsors to help keep 211 available for Florence County residents for the foreseeable future. If you would like to become a sponsor of United Way’s 211, please contact our President, Cameron Packett at 843-662-2407 or


WHAT IS 211?

United Way receives $5,000 sponsorship in honor of Marion Dwight Hall

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