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What is 211?

United Way's 211 service is a vital resource that provides free and confidential assistance to individuals in need of support. Operated and funded in part by local United Ways, the 211 service connects individuals with a wide range of services and resources. By contacting 211, individuals can speak to a live specialist who can help connect them with the help they need. 


Help Starts Here

  • Call 211

  • Text "Help" to 211-211

  • Visit

How to Contact 211

To use United Way's 211 service, individuals in need of assistance can contact 211 by phone, through the app, or online. You can call 211 by either dialing 2-1-1 or by calling toll-free at 866-892-9211. You can also access services and assistance programs through the website at The service is free to contact and all inquiries are kept completely confidential. Phone lines and online access areas are available 24 hours a day, seven days a week, and services are available in over 180 different languages. By contacting 211,  individuals can talk to a live specialist who can help connect them to a wealth of services and resources in their area.

What can 211 Help With?

  • Utilities

  • Housing

  • Health

  • Food

  • Disaster

  • Employment & Education

  • Legal Aid

  • Mental Health & Substance Abuse Treatment

  • Benefits

  • Trafficking, Abuse, & Violence Services

  • Re-entry 

  • Senior & Disability Services

  • Crisis Hotlines

  • Clothing & Household

  • LGBTQ Services

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