During this time, United Way of Florence County is working diligently to provide resources to those in need. For important information on resources available throughout our community, or to make an impact, please see below.

COVID-19 Information

South Carolina DHEC continues to work with federal, state, and local partners as it investigates COVID-19 cases in South Carolina. DHEC's top priority remains protecting the public during this national and state emergency. For more information on COVID-19, please visit https://scdhec.gov/infectious-diseases/viruses/coronavirus-disease-2019-covid-19

FEMA Funds Available for Eligible Nonprofits

The Florence County local FEMA (Federal Emergency Management Agency) Board will receive two award amounts of federal funds through the CARES Act and Phase 37.

This funding is designed for nonprofit agencies only. Individuals are not eligible to receive this funding.

Under terms of the grant from the National FEMA Board, local government or private voluntary organizations must be nonprofit, have a proper accounting system, practice nondiscrimination and demonstrate the capability to deliver emergency food or shelter programs to be eligible to receive funds. To receive funds, qualifying organizations must apply by June 5th.

Please See Below For Applications

Applications should be submitted to krussell@uwflorence.org. If you have any questions, please contact United Way of Florence County at 843-662-2407.

Rent and Utilities Assistance

Lighthouse Ministries is offering rent and utilities assistance to Florence County residents impacted by COVID-19. 

Individuals can call 843-629-0830 Monday-Thursday from 11:00 am - 2:00 pm. 

What to expect when calling:

If you are behind on your rent and/or your utilities and your income was/is reduced due to COVID-19. Please be able to provide the following information:


  • Copy of picture ID and Social Security card of each member of household

  • Copy of the bill/bills for which you are requesting assistance

  • Copy of your 4 most current paystubs

  • Copy of your 2 most recent bank statements

  • Copy of letter from employer stating income reduction or job loss in relation to COVID-19


You will have to submit this information to us by one of the following ways:


  1. email – lighthouse@lighthouseflorence.org;

  2. fax – 843-629-9254;

  3. or put in drop box outside office – 1416 W. Evans St., Florence, SC


All documents can be downloaded from our website:  lighthouseflorence.org

If you are requesting assistance with rent, you must have your landlord complete the form on our website prior to making an appointment.

Volunteer Opportunity

South Carolina DHEC is in need of volunteers to assist at a COVID-19 drive through testing site in Pamplico, SC on June 2, 2020.

Hours are approximately 7:00 am to 10:00 am for setup and 4:00 pm to 6:00 pm for take down. Please contact Jenny Latour at latourrj@dhec.sc.gov or 843-331-7575.

CARES Act Funding in South Carolina

Understanding Relief Resources Available in the State your Communities

Beyond the Payroll Protection Program, individual stimulus dollars, and corporate relief packages there are several key streams of resources available to fund critical areas of need in healthcare, food security, shelter, senior and social services.

The $2 trillion CARES Act included an array of other programs and funding streams that should benefit South Carolina residents and assist nonprofits in providing critical services.  Here’s what we know as of April 20, 2020 about these other parts of the CARES Act.  Much of the information below is sourced from Mayer Brown’s states and localities COVID relief provisions page.

What is novel coronavirus?

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

Do I have the flu or COVID-19?

To learn how symptoms differentiate, visit: Intermountain Healthcare.


What do I do if I think I have COVID-19?

MUSC Health Care Center for Telehealth is offering a free urgent, virtual care platform for people in South Carolina experiencing mild to moderate flu like symptoms.  To log on, visit: https://campaigns.muschealth.org/virtual-care/index.html Enter the code COVID19. Experienced providers will assist you. If you exhibit systems of coronavirus, they will advise you on accessing the drive-through screening.

Several other South Carolina health systems are offering telehealth options to the public. For telehealth options and the latest information about DHEC’s COVID-19 response efforts, please visit scdhec.gov/COVID19. For more information about COVID-19, visit the CDC website here.

The Trump Administration announced that telehealth coverage would be expanded for Medicare beneficiaries that will enable them to receive a wider range of healthcare services from their doctors without having to travel to a healthcare facility. For more details on the Centers for 

Medicare & Medicaid Services expanding telehealth options, see their press release with news of the announcement. CMS also shared a fact sheet about the expansion of telemedicine and has a FAQ document to provide clarity about how the expansion of this program to Medicare beneficiaries will help combat the spread of COVID-19.


Testing and Supplies

More than $4 billion has been put towards efforts to make diagnostic tests more broadly available; to support treatments to ease the symptoms of those infected with the virus; and to invest in vaccine development and to procure vaccines when they are available. Coronavirus testing is free, ensuring there are no cost barriers to these tests.


Mandatory Employer Paid Sick and Family and Medical Leave 

The new law grants two weeks of paid sick leave at 100 percent of the person’s normal salary, up to $511 per day. It would also provide up to 12 weeks of paid family and medical leave at 67 percent of the person’s normal pay, up to $200 per day.


Employees are required to provide notice of eligibility to employees. The Department of Labor is required to create model notification within 7 days after March 18, 2020.

Unemployment Insurance

Where can I find out information about how my state’s unemployment office is responding to COVID? 

The National Association of Workforce Agencies has been collecting COVID-19 FAQ’s and other resources from state unemployment agencies and can be found here. The site is updated frequently with new state information.


With the announcement by Gov. McMaster this afternoon, Executive Order No. 2020-11 allows the S.C. Department of Employment and Workforce to waive the one-week waiting period for individuals who file for Unemployment Insurance (UI) benefits between March 15, 2020 and April 18, 2020.

You must first file a claim for state unemployment benefits by visiting www.dew.sc.gov and clicking on the “MyBenefits Login” located at the top right corner of the home page. 

-If you have previously filed for unemployment benefits and remember your credentials, login with your username and password. 

 -If you have previously filed for unemployment benefits and do not remember your credentials, click “forgot username/password” link. 

-If this is your first time filing for unemployment benefits, click the “I am new here. I need to register now” link. 

For general information about Unemployment Insurance benefits related to COVID-19, go to: https://dew.sc.gov/covid-hub.


Child Care

Guidance, FAQ’s and resources from the Administration for Children and Families (ACF) on state flexibility to assist child care providers and families in response to COVID-19: https://www.acf.hhs.gov/occ/resource/occ-covid-19-resources


Child Welfare

ACF State and National Resources for child welfare professionals responding to COVID-19: https://www.acf.hhs.gov/cb/resource/covid-19-resources


The Elderly Population

Coronavirus funding provided $250 million for the Senior Nutrition program in the Administration for Community Living (ACL) to provide approximately 25 million additional home-delivered and pre-packaged meals to low-income seniors who depend on the Senior Nutrition programs in their communities.

This funding will provide meals to low-income seniors:

who are home-bound; 

who have disabilities;

who have multiple chronic illnesses;

as well as caregivers for seniors who are home-bound.

Social Security Administration 

You can find the contact number via the SSA website  - https://secure.ssa.gov/ICON/main.jsp

Or you can always call SSA’s 800 number at 1-800-772-1213 (TTY 1-800-325-0778)

While SSA field offices are prioritizing dire need and benefits related actions at this time, the SSA’s online portal, mySocialSecurity, can be used to obtain a benefit verification and in most states, a replacement Social Security card.  Access the portal here: www.socialsecurity.gov/myaccount

SSA Resources

Small Business Administration

SBA Resources

Since approval of our state-certification by the SBA, the South Carolina Department of Commerce and South Carolina Emergency Management Division websites have explicit instructions on how to fill out the actual SBA loan application.  

If you hear or learn of a small business in your district that has suffered economic injury as a result of COVID-19 and may be interested in obtaining an SBA loan, please direct them to Chuck Bundy at the South Carolina Department of Commerce. He can be reached at cbundy@sccommerce.com or 803-737-0440.


South Carolina’s businesses can apply online at: https://disasterloan.sba.gov/ela.


Additional Resources



COVID-19 County Map

World Health Organization

CDC Travel

Fact vs. Panic

Johns Hopkins Coronavirus Tracking

CDC E-Newsletter

CDC- What to Do If You Are Sick

Guidance for People at Higher Risk

Guidance for Small Businesses

South Carolina Department of Revenue

Social Security and Coronavirus

Talking to Your Children about COVID19

Video: How Coronavirus is Spread

Video: Preventative Action

Video: Protecting Older Adults

Mailing Address

United Way of Florence County
1621 W. Palmetto Street
Florence, SC 29501


(843) 662-2407

Contact Us

About Us

© 2020 by United Way of Florence County

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