During this time, United Way of Florence County is working diligently to provide resources to those in need. For important information on resources available throughout our community, or to make an impact, please see below.

Need Assistance?

211 is a FREE & CONFIDENTIAL service provided by United Way. Simply call or text 211 or visit SC211.org to get connected to resources in our area.

COVID-19 Information

South Carolina DHEC continues to work with federal, state, and local partners as it investigates COVID-19 cases in South Carolina. DHEC's top priority remains protecting the public during this national and state emergency.

For more information on COVID-19, please visit the following sites:

https://scdhec.gov/infectious-diseases/viruses/coronavirus-disease-2019-covid-19

https://www.stayscstrong.com

To Find FREE testing sites, please visit the site below:

https://www.scdhec.gov/infectious-diseases/viruses/coronavirus-disease-2019-covid-19/covid-19-screening-testing-sites

Duke Energy, Piedmont Natural Gas announce additional help for customers during pandemic

CHARLOTTE, N.C. – Duke Energy and Piedmont Natural Gas today said they are adding steps to help customers who are suffering financial hardship as a result of the COVID-19 pandemic.

The additional steps build on the swift actions both service providers offered to help customers at the start of the response to the pandemic. Both suspended key credit processes, including disconnections for nonpayment, late payment fees and fees for credit card and other payments.

The company also donated $6 million for COVID-19 relief efforts in Florida, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Tennessee.

“We were proud to give our customers peace of mind that their electric and natural gas services would remain on as pandemic conditions left many families without incomes,” said Barbara Higgins, Duke Energy senior vice president and chief customer officer. “Now, we want to help customers prepare as states contemplate fully reopening their economies.”

Rent and Utilities Assistance

Lighthouse Ministries is offering rent and utilities assistance to Florence County residents impacted by COVID-19. 

Individuals can call 843-629-0830 Monday-Thursday from 11:00 am - 2:00 pm. 

What to expect when calling:

If you are behind on your rent and/or your utilities and your income was/is reduced due to COVID-19. Please be able to provide the following information:

 

  • Copy of picture ID and Social Security card of each member of household

  • Copy of the bill/bills for which you are requesting assistance

  • Copy of your 4 most current paystubs

  • Copy of your 2 most recent bank statements

  • Copy of letter from employer stating income reduction or job loss in relation to COVID-19

 

You will have to submit this information to us by one of the following ways:

 

  1. email – lighthouse@lighthouseflorence.org;

  2. fax – 843-629-9254;

  3. or put in drop box outside office – 1416 W. Evans St., Florence, SC

NOTICE

All documents can be downloaded from our website:  lighthouseflorence.org

If you are requesting assistance with rent, you must have your landlord complete the form on our website prior to making an appointment.

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1621 W. Palmetto Street
Florence, SC 29501

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